Coronavirus (Covid-19) Canary Thermal Roof Statement and Procedures

Safety Procedures In Place

All surveys of conservatory roofs can be conducted from outside access via the garden and all measurements and viewing can take place from the outside of the conservatory if the customer prefers. Quotations and an explanation of the work involved including an individual risk assessment of the job can be by telephone the following day, then put in writing by email or by post if preferred. If you then wish to proceed with the installation we will arrange a mutually agreed installation date.

During installation the fitters are to self check their well-being every morning and not visit any installation if they have a temperature or are feeling any of the advised symptoms, if they do, they or their spouse are to telephone myself (the owner) immediately so that I can make alternative arrangements. They will then be advised to self isolate for the required time frame.

The fitters are to wear face masks and gloves and all work will be undertaken in a safe environment by closing the conservatory off from the main living area of the property, all access to the conservatory will be by way of the outside entrance via the garden, so no contact will be made between the fitters and the householder at any time while the installation is in progress.

On completion of the installation process we give every conservatory a commercial antiviral fogging clean.

For any more information or guidance on an appointment or installation please do not hesitate to contact us.

Coronavirus (Covid-19) Government guidelines update 05/11/2020

As from today the government is amending the guidelines to introduce new lockdown rules until 2nd December. Workplaces should stay open where people cannot work from home – for example in the construction and manufacturing sectors. Trades people can also work in customers homes as long as both the worker and household members have no symptoms of coronavirus.

Coronavirus (Covid-19) Government guidelines update 14/10/2020

As from today the government is amending the guidelines to introduce a Three Tier ruling. Norfolk, Suffolk and Cambridgeshire (Canary Thermal Roof installation counties) are Tier One which is classified as medium risk so we are allowed to carry out installations under the same safety guidance as before.

Coronavirus (Covid-19) Government guidelines update 11/05/2020

As from today the government is amending the guidelines to allow non essential building work to start again as long as adequate safety procedures are put in place. Canary Thermal Roof has now updated and put in place the required safety measures and will resume internal conservatory roof installation again as from next week. Following the suspension of all non essential building work as of the government guidelines of 24/03/2020 Canary Thermal Roof adhered to all of the relevant government guidelines and temporarily suspended all installations until now.

Coronavirus (Covid-19) Government guidelines update 17/04/2020

As from today due to new Government guidelines which came into effect 17/04/2020 we have temporarily refrained from installing internal thermal roofs for a further 3 weeks. Please read below for information regarding future installations and quotations.

Coronavirus (Covid-19) Government guidelines update 24/03/2020

As from today due to new Government guidelines which came into effect 24/03/2020 restricting all but essential building work and travel for at least 3 weeks, Canary Thermal Roof has temporarily refrained from installing internal thermal roofs until such time as revised Government guidelines allow us to do so. When this happens all procedures as outlined below will continue to be rigorously adhered to.

However we are still available for inquiries over the telephone, email or via the website contact page, if you have any questions you need answered regarding our installation process or wish for a quotation please do not hesitate to contact us so we can discuss any potential future installation. If you would like to place an installation order for when we are back to normal we will offer you a generous discount and your fitting slot will be allocated with a modest deposit.

In the meantime please stay safe and well and we look forward to hopefully seeing you in the coming weeks.  

Procedures being taken by Canary Thermal Roof concerning Coronavirus (Covid-19) 19/03/2020

Due to the situation we are all currently experiencing with the outbreak of Coronavirus we want you to be confident in our service to you. The well-being of our customers and staff continue to be our top priority.

If you are considering using our services we would like to reassure you we are taking all necessary precautions to reduce the associated risks of Covid-19 to our customers and staff.

Procedures have been put in place which will include our fitters to self check their well-being every morning and not to visit any installation if they are feeling any of the advised symptoms and they are to telephone myself (the owner) so that I can make alternative arrangements. They are then to self isolate themselves for the required time period.

All work will be undertaken in an enclosed environment by closing the conservatory off from the main living area and all access to the work will be by way of the outside entrance. So no contact will be made between the fitters and the householder at any time whilst any of the installation work is being undertaken.

For any customers who are considering using our services please contact us and we can discuss different ways of giving you an exact quotation and a full explanation of any work involved in the installation process without the need for a face to face appointment if you so wish.

Canary Thermal Roof will continue to install internal thermal roofs until we are advised otherwise from any Public Health England or Government agencies and will adhere rigidly to any official guidelines.

So if you are feeling disappointed in missing out on your annual holiday as all foreign travel is not advised for the foreseeable future, why not cheer yourself up and use the savings earmarked for your holiday on your home and transform your existing conservatory into a comfortable and usable room for you to use and enjoy in the upcoming hot summer months instead of trying to use an unbearably hot sauna like conservatory.